by Chris Roberts | Jan 8, 2021 | Customer Research, Topic, Serendipity2 Articles
It’s been a tough 2020; the pandemic shifting how we, as consumers, feel and behave. Here are a few interesting facts and statistics about consumer behaviour trends for 2021 and how they relate to how the pandemic has influenced this change. Black Friday Sales With...
by Chris Roberts | Dec 15, 2020 | Customer Research, Topic, Serendipity2 Articles
The pandemic this year has seen consumers experiencing conditions never seen before. Restrictions on our movements, shopping, social behaviour and for extended periods of time. It’s obvious that we’ve all had to adapt; working from home, connecting and socialising...
by Chris Roberts | May 15, 2020 | Topic
When lockdown hit on 23rd March 2020, no one could fully appreciate the impact lockdown would have on all our lives. From schools closing, offices being told to work from home, business’ furloughing swaths of employees and much of all retail, leisure and travel...
